PMI Mid Missouri Chapter

February 2022 - Critical Skills for the Successful Project Manager

February 2022 - Critical Skills for the Successful Project Manager

Critical Skills for the Successful Project Manager

Speaker: Mark Hehl, Consultant, Engineer, Project Manager

Mark Hehl is a project manager, engineer, and consultant. He is a former corporate executive and author of the book Amusing Confessions of an International Consultant that chronicles his project management experiences at various worldwide locations. His efforts have helped companies successfully set up and improve operations in various countries, including India, Hong Kong, Malaysia, Thailand, China, Taiwan, Korea, The Philippines, France, Germany, Brazil, Mexico, The Dominican Republic, and Ecuador. These projects have resulted in significant reductions in operating costs along with improved schedule performance, service levels, and quality. In recognition of his contributions, the Timex suppliers in China honored him with the award of the Chinese name: Ho Man Kai.

Mr. Hehl holds a BS Degree in Electrical Engineering from the New York Institute of Technology and an MS Degree in Management and Behavioral Science from the Polytechnic Institute of New York. He has taught management, behavioral science, and international business courses at Harper College. Mark is a frequent keynote speaker and presenter at various worldwide locations. He has conducted multiple webinars for Industry Week. Mark is also a frequent guest on National Public Radio and is listed in the United Who’s Who Executive Directory.

Mark Hehl  Mark Hehl Book


Most experts agree that soft and interpersonal skills are even more vital to success than technical skills. Some of these vital skills are conflict management, time management, and managing the inner workings of organizations.

This program provides strategies and techniques that have worked for high-performing project managers who have been recognized and rewarded for their contributions and have completed multiple successful projects.

This course provides an opportunity to earn 4 PDUs in half day.

Part I – Avoiding/Managing Conflict

“If you can’t stand the heat, get out of the kitchen” is a common cliché in organizations. Every project has to some degree conflict between individuals/groups. To be successful, the project manager needs to understand and manage conflict. This section provides time-tested methods for reducing and managing conflict, resulting in high-performing project teams along with reduced stress for the project manager.

Part II – Once time is wasted it is gone forever!

Many hard-working project managers are terribly inefficient in their use of available time. Procrastination, vacillation, idle conversation, indecision, less than optimal planning, and allowing too many interruptions all contribute to complaints, such as “There is not enough time to get work done.” Few resources are as valuable as time. This section explores this issue and provides the project manager with time-tested strategies to accomplish more with less time.

Part III - Strategies & Techniques for Recognition, Career Success, and Advancement

Project Managers are in a demanding situation. They typically have high responsibility with limited authority and tend to be blamed when projects encounter problems. Very frequently, they do not receive the recognition that they deserve and career advancement opportunities that they have earned. This section provides strategies and techniques that have worked for successful project managers who have been recognized for their contributions and have climbed the corporate ladder.

Presentation outline

Part I - Conflict Management

  • Why conflict exists during project execution
  • Conflict is not always bad, a look at the beneficial aspects
  • Negative aspects of conflict
  • An ounce of prevention - avoiding conflict
  • Methods of resolving conflict with individuals
  • Resolving conflict with groups on the project level
  • Enhancing project team performance

Part II – Once time is wasted, it is gone forever!

  • Your personality effects how you approach time utilization
  • Time analysis
  • Time and stress
  • Project planning is not personal time planning
  • Avoiding the likes vs. needs trap
  • Controlling distractions
  • Parkinson’s Law and project time planning
  • Turning idle time into productive time
  • Taking charge of your time

Part III - Strategies & Techniques for Recognition, Career Success, and Advancement

  • Project Managers make good executives
  • You need to fit-in
  • The language of those who can help you advance
  • The perils of being negative or a chronic complainer
  • The next best thing to brains is…….?
  • Your accomplishments
  • The value of growing your staff and project team members
  • Under commit and over deliver
  • On being decisive
  • In God we trust all others bring data
  • Your success plan!


This workshop provides strategies, techniques, and critical skills that have effectively worked for high-performing project managers who have been recognized and rewarded for their contributions and have completed multiple successful projects.

Event ID/PDU Claim ID: 20220203-01

Talent Triangle PDUs:
Technical - 0
Strategic & Business Management - 2.0

Leadership - 2.0
TOTAL PDUs - 4.0 

Date / Time of Event:
February 3, 2022 
8:00 am – Noon


Attendee Cost:
$48 for members
$60 for non-members

Course Includes:
Includes course content delivered to each registrant via the workshop.

Recommended Audience:
This presentation is geared to all professionals interested in the topic.

Prerequisites or Requirements:

Event Properties

Event Date 02-03-2022 8:00 am
Event End Date 02-03-2022 12:00 pm
Registration Start Date 12-17-2021 6:00 am
Capacity 100
Registered 28
Available place 72
Cut off date 02-02-2022 5:00 pm
Individual Price $60.00
No. of Strategic PDUs 2.0
No. of Technical PDUs 0.0
No. of Leadership PDUs 2.0
PMI Event Number 20220203-01
Location Online/Virtual



Introduction and Workshop Start


Session #1




Session #2


Session #3


Workshop Wrap-Up


Mark Hehl

Consultant, Engineer, Project Manager

We are no longer accepting registration for this event

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